Mental Health Mobile Response Team

The Clay Behavioral Health Center Mobile Response Team is available to assist when individuals are experiencing a mental health crisis and need immediate assistance. The team is available 24/7 at 904.291.4357 (HELP).











Clay Behavioral (CBHC) depends on our dedicated team members to keep our agency operating and to ensure the continued delivery of essential services, especially during these challenging times. Our top priorities are the health and well-being of our staff and of those we serve. We are monitoring the evolving COVID-19 situation in our community and are doing all we can to minimize risk. Many of our team are working remotely, working staggered schedules and using telecommunication to stay in touch with the individuals and families that we serve. It is not business as usual and while we apologize for any inconvenience it may cause, we are acting in the best interest of overall safety.

Any employee or client testing positive for the COVID-19 virus is advised to follow CDC and DOH guidelines to receive appropriate care. As is our policy, upon notification of a positive test result for an employee, we initiate contact tracing to identify and notify all individuals who may have had contact with an infected individual. Upon notification, the exposed individuals are advised to seek testing and further guidance from their healthcare professional. Workspaces are cleaned and sanitized before other employees can return to work. The cleaning of facilities may require the temporary closure of a site until it has been thoroughly disinfected. If a CBHC location is temporarily closed, those with scheduled appointments will be notified and other arrangements for follow up services will be made.

All CBHC staff are provided with PPE’s, including masks, gloves and hand sanitizer and are encouraged to follow established social distancing guidelines when in contact with other persons.

Masks are required for entrance into any CBHC offices and other risk mitigation strategies may also be used, including the use of temperature testing, protective barriers, and audio video equipment to conduct assessments and evaluations. These new policies are necessary to protect our staff, clients and visitors to our agency locations. Each site has specific instructions posted and CBHC reserves the right to modify instructions as needed. If any individual is unable or unwilling to follow safety guidelines, CBHC will attempt to make reasonable accommodations to provide needed services and/or to make needed referrals.

Modifications have also been made to visits and services conducted in homes and other community locations. Again, these changes have been made to minimize risk and to increase safety.

If you are seeking services or have general questions, our phone line is available 24/7 at 904.291.5561. If you are a current client of CBHC and have questions, you should contact your assigned staff member or call the main number to leave a message.

Our Mobile Response Team is available to provide immediate assistance for a behavioral health crisis at 904. 291.HELP (4357).

We know these are challenging times and we recognize the fear and uncertainty that many of us are feeling. We also know there is no health without mental health, and we encourage you to reach out for help as needed. We will continue to adapt to the changing circumstances and to build a healthier community, one life at a time.

Irene Toto, LMHC
Chief Executive Officer

Mental Health & Substance Abuse Services for Clay County, FL Clay Behavioral Offers Mental Health and Substance Abuse Services For Adults and Children

Good mental health is essential to living a healthy life, but many people experience problems that can interrupt their lives. Whether it is coping with an addiction to drugs or alcohol, dealing with your teen’s behavior problems, or managing ongoing depression, getting the proper treatment from a trained professional can help you get back on the right track. We are available 24/7 for triage and/or referral for anyone experiencing a mental health or substance abuse crisis.

Clay Behavioral Health Center has a wide range of services to treat mental health concerns and substance abuse for adults, teens, children and families in Clay County, FL. We provide outpatient counseling and treatment with certified counselors and psychiatrists, as well as on-site services in some Clay County schools. We offer walk-in services each day.

Adult services range from intervention and crisis services, to outpatient counseling, day treatment programs, group therapy, an Intensive Outpatient Program for substance abuse, medication management and Drug Court. We also offer Dual Diagnosis programs for those who have both substance abuse and mental health issues.

Services for teens include individual and group counseling for drugs and alcohol, as well as an intensive outpatient program, in-home counseling, and a family support group. Children’s services are designed to help emotionally and behaviorally disturbed children in Clay County schools. Individual counseling also is available on an outpatient or in-home basis.

Clay Behavioral offers support groups and community educational programs for parenting, ADD/ADHD, and substance abuse prevention. Other community-based services include life skills training, supportive housing and vocational services.

Mobile Response Team
Clay Behavioral now offers Mobile Response Team (MRT) services for Clay County youth and adults up to age 25 experiencing a behavioral health crisis. The team responds to threats of suicide, substance abuse disorder issues and other mental health crises 24 hours a day ,7 days a week, year round. Any Clay county community member may access MRT by calling (904) 291-HELP (4357). An MRT clinician will respond on location to assist with the crisis at hand. The MRT will also follow up over the next 72 hours to ensure the person in need is connected to needed services and treatment.

Deaf or Hard of Hearing Services
If you are deaf or hard of hearing, you are entitled to interpreter services at no cost to you. Services may be accessed through Florida Relay by dialing 7-1-1. If any accommodation is required, please contact our Access Department at 904.291.5561.

For more information or to make an appointment call Clay Behavioral Health Center at 904.291.5561.



Clay Behavioral Health Center does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. Clay Behavioral Health Center is a non-profit, tax-exempt 501(c)(3) organization.

Mobile response team